Troy agent completes training
Posted: Tuesday, November 29, 2011 7:03 pm
Holly Combs, Farmers Insurance agent in Troy, has completed the Career Agents Course at the University of Farmers training facility in Grand Rapids, Mich.
The University of Farmers training facility in Grand Rapids was officially dedicated in September. The university is national in scope and offers training to Farmers’ 15,000 agents and their staff, 500 district managers and 10,000 claims staff year-round, according to Farmers CEO Robert Woudstra.
“Holly completed the five-day career agents course, which is clearly defined and targeted to enhance the professional skills of Farmers’ agents,” Annette Thompson, senior vice president of Farmers Insurance, said.
“The course gives an agent the ability to learn how to successfully understand the needs of Farmers’ customers and help them choose the right insurance to meet their needs,” Ms. Thompson said. “Using professional facilitators and a curriculum that maximizes training effectiveness, this course is a roadmap to success for every agent.”