Gibson Electric closes office
Posted: Friday, May 6, 2011 9:06 pm
Gibson Electric Membership Corp. will close its office in Tiptonville temporarily due to the threat of flooding.
The office will be closed today until further notice.
Service to Gibson EMC customers will not be interrupted by the temporary office closure. Customer service representatives will be moved to the Troy office for service continuity while crews will continue to work in the area.
Cooperative President and CEO Dan Rodamaker said he made the decision to close the office out of concern for employee safety. He said members who need any form of service can still call the local number of (731) 253-7181, 1-800-977-4076 or 536-5920. Those who need to make a payment to their account can call the local number and pay by check, debit card or credit card over the telephone or visit another Gibson EMC office.
“If members are concerned about making a payment due to our office closure or for other flood related reasons, they should call and talk with us. We will do all we can to help them,” Rodamaker said.
Gibson EMC encourages members to follow the advice of local officials. In the interest of safety, co-op members who evacuate their homes and businesses are asked to call their local Gibson EMC office or 1-800-977-4076. If the location can be reached, Gibson EMC personnel will temporarily disconnect electric service.
Gibson EMC cautions that the saturated ground and flooding may cause trees to fall onto electric lines. If you see a tree that is touching electric lines or a downed line, stay away and immediately call the local Gibson EMC customer service center or 1-800-977-4076. Gibson EMC encourages members to save the outage number in their cell phones for easy access.
Gibson EMC is a rural electric cooperative which serves more than 35,000 customers over 2,800 miles of electric line in Crockett, Dyer, Gibson, Lake, Obion and north Madison counties.
In related Lake County news, the Lake County High School softball team was also affected greatly by the flood in Tiptonville.
The team was unable to get out of town. Thus, they forfeited their opening round District 14A Tournament game to Humboldt.
Published in The Messenger 5.6.11