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No power? Call GEMC

No power? Call GEMC

Posted: Thursday, April 28, 2011 9:01 pm

Gibson Electric Membership Corp. has restored power to all but about 70 customer-owners who experienced outages caused by this week’s storms.
Gibson EMC is asking all those who are still without power to call their local customer service center.
Gibson EMC President and CEO Dan Rodamaker said Gibson EMC’s employees, with the technical help of the co-op’s Outage Management and Supervisory Control and Data Acquisition Systems, do a great job of tracking outages and creating service orders for service restoration.
“Still, we want to be absolutely certain that we are aware of every customer’s outage, so we ask customers to help us in this way,” he said.
Initially, Gibson EMC had 10,000 customers without power scattered throughout its northwest Tennessee service area. Now, there are only 25 trouble spots affecting the 70 customers and these locations are limited to Gibson, Crockett and Madison counties.
“Unfortunately, repairs to these locations will be time intensive as there are still a good many poles down and when repairs are completed, they only benefit small numbers of customers or individual homes and businesses,” said Barry Smith, Gibson EMC’s vice president of operations. “For example, one of Gibson EMC’s crews is working on a job that requires them to replace three poles and string four spans of wire. This job will take several hours and will only restore power to three customers’ homes.”
Rodamaker added, “Gibson EMC is receiving some assistance from Hickman-Fulton County (Ky.) Rural Electric Cooperative Corporation and Standard Electric. This will certainly help, but it is still too early to know whether power will be restored to everyone today.”
Gibson EMC is encouraging customers who are without power to check their meter bases and risers to be sure they are not damaged. If either is damaged, they should call a licensed electrician and have that problem repaired. Once any needed repairs are made, they should notify Gibson EMC that they are ready for reconnection.
Gibson EMC is a rural electric cooperative which serves more than 35,000 customers over 2,800 miles of electric line in Crockett, Dyer, Gibson, Lake, Obion and north Madison counties.

Published in The Messenger 4.28.11

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