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Dispatchers honored

Dispatchers honored

Posted: Friday, April 8, 2011 9:08 pm

Theirs is the faceless voice on the end of the line when someone calls for help. Sometimes they are the last person who talks to someone before that person dies. It is a thankless job most of the time.
In order to give public safety dispatchers the recognition they deserve, Obion County Emergency Communications District (E-911) is celebrating the second full week of April as National Public Safety Telecommunications Week.
This week, sponsored by the Association of Public-Safety Communications Officials (APCO) International and celebrated annually, honors the thousands of men and women who respond to emergency calls, dispatch emergency professionals and equipment and render life-saving assistance to the world’s citizens.
The local 911 center was put into service on Feb. 4, 1991, in the former fire station at the corner of South Home and Howard streets in Union City. In 2007, the facility was renovated, and the dispatch area moved into a state-of-the-art center in the building on March 31, 2008. The staff of the 911 center handled more than 15,500 calls in 2010, an average of almost 1,300 calls per month.
“Our staff fields numerous calls each day, and they never know what that next phone call may bring,” said executive director Sherri Hanna.
“They are committed, hard-working professionals and I am very proud of them.”
The 911 staff includes Mrs. Hanna; communications training officer, Nancy Morrison; and full-time dispatchers Jo Purdy, Donna Worley, Dawn Guy, Fred Forker, Tasha Bell, Beth Jimerson and Kelley Castleman.
About OC Emergency Communications District (E-911)
Obion County Emergency Communications District (E-911) was formed in 1988, and the dispatch center answered the first 911 call in Obion County on Feb. 4, 1991.
The ECD is a municipality by statute under Tennessee Code Annotated and is governed by a board of directors. The current board includes chairman Mark Watson, vice chairman Bob Reavis, secretary Polk Glover, treasurer Harold Jenkins and members Dan Boykin, Kathy Forrester, John Horner, Tim Partin and Kenny Thurmond.
When fully staffed, OC 911 has nine full-time and one part-time employee. The 911 center is staffed 24 hours per day, every day.
For more information, visit

Published in The Messenger 4.8.11

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