OC 911 hosting regional training at Obion County Public Library
Posted: Monday, May 10, 2010 9:01 pm
One of the best dispatch trainers in the nation is in Obion County this week for regional training being hosted by Obion County 911.
Kevin Willett of Public Safety Training Consultants of Redwood City, Calif., is the instructor for a three-day regional training series being held today through Wednesday at the Obion County Public Library in Union City.
The courses he will offer include “Active Shooter,” “You Just Never Know” and “Being the Best.”
“Kevin is known as one of the best dispatch trainers in the nation and it is an honor and privilege to have him here the teach classes,” said Sherri Fisher Hanna, executive director of the Obion County Emergency Communications District (E-911).
Obion County Mayor Benny McGuire made remarks this morning to officially open the classes, which will run from 8:30 a.m.-4:30 p.m. each day. About 35 to 50 students are registered per day, according to Mrs. Hanna.
Willett has been a public safety dispatch professional for over 24 years. He started his public safety dispatch career with the Redwood City Police 9-1-1 Center in the San Francisco Bay Area of California.
He has varied experience from being a line-level dispatcher, trainer, management and Public Safety Academy coordinator. He is a POST (Peace Officers Standards and Training) certified Instructor and an Association of Public Safety Communications Officials (APCO) Master Instructor who teaches for two different POST-certified police academies in addition to his responsibilities as a senior instructional coordinator at PSTC.
Willett has served on various curriculum review committees that have developed call taking and dispatch curriculum used nationally.
He is known for his humor and passion for instruction and he has consulted with various local and network news stations when they report on 9-1-1 events and consults with Fortune 500 companies in areas of risk management and emergency services protocols.
Mrs. Hanna said Willett’s popularity has grown nationally and he is the only speaker in the United States who has spoken at eight International APCO conferences, the last 10 National Emergency Number As-sociation (NENA) conferences and seven NAVI-GATOR conferences.
He is on the editorial board for 9-1-1 magazine and is a member of NENA. He also volunteers to serve on various professional development groups that benefit the dispatch profession.
He is one of two dispatch professionals in America who have been trained by the U.S. Secret Service National Threat Assessment Team in relation to school violence, threat assessment and terrorism. He wrote school violence and homeland security curriculum that is taught nationwide. His school violence class has been credited with stopping many serious school violence events.
Willett and four of his fellow PSTC Instructors were consultants and communications dispatchers for the 2002 Olympics in Salt Lake City. He served as part of the U.S. Olympic Committee communications and aviation threat assessment center.
He is the founder of the popular 911 CARES program that has provided emotional support and appreciation to many 9-1-1 professionals nationwide after traumatic events. He and his team have provided stress de-briefings for the many 9-1-1 professionals of tragic events such as the Columbine High School massacre, the 9/11 attacks and the Virginia Tech shooting and for the 9-1-1 dispatchers who lost their homes in Hurricane Katrina.
His most recent project was consulting with the U.S. territory of American Samoa as they look to implement a 9-1-1 system.
PSTC is a company founded by 9-1-1 dispatchers for the 9-1-1 profession. They offer training, consulting and policy implementation for new and existing 9-1-1 and emergency communications centers. They also provide consulting and training to corporations that have heavy reliance on the 9-1-1 system such as General Motors and the OnStar system.
More information about PSTC can be found online at www.pstc911.com.
For more information about the local 911 system, visit the website www.obioncounty911.com.
Published in The Messenger 5.10.10